Privacy Policy

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TerriWard.com is serious about protecting your online privacy. This Privacy Policy explains our views and practices concerning privacy, and how they may pertain to you as a user of TerriWard.com.  Please read this Privacy Policy before using this website.

This website and its contents are owned by Terri Ward, LLC doing business as Terri Ward Nutrition & Wellness.  “You” or “your” means you as a user of the TerriWard.com website.  “We”, “our” or “us” refers to Terri Ward, LLC.  The “Site” or “TerriWard.com” refer to this website and its contents.

Use of any information you provide to us or which is collected by us on or through the Site is governed by this Privacy Policy.  By using the Site, you consent to this Privacy Policy, whether you have read it or not.  If you do not agree with this Privacy Policy, please do not use the Site.

AGE OF CONSENT

By using this Site, you represent that you are at least 21 years of age and you have given us your consent to allow any of your minor dependents to use this Site.

VARIATION

We reserve the right to modify this privacy policy at any time without notice, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site.

INFORMATION COLLECTED

When you use the Site or purchase something from the Site, we may collect the personal information you provide such as your name, address. email address, billing information, or other personally identifying information. (“Confidential Information”).  Additionally, you may provide comments, photos, or other submissions (“Other Information”) when visiting or interacting with the Site.

On occasion, we may ask for demographic information such as age or gender.  You may choose not to provide such information and may still use the Site, but may not be able to use any services where such information is required.

By using the Site, you agree to enter true and accurate information on the Site. If you enter a bogus email address we have the right to immediately inactivate your account.

When you browse the Site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.

WHAT WE DO WITH YOUR INFORMATION

By providing Confidential Information or Other Information to us, you grant us permission to use and store such information.  Your Confidential Information will only be accessed by those who help to obtain, manage, or store that information, or who have a legitimate need for it.  If you voluntarily make your Confidential Information or Other Information available for other users of the Site to view, we cannot be responsible for any unauthorized or improper use of such information.

Email marketing: With your permission, we may send you emails about new products/offerings, free and premium content (i.e. blog posts, YouTube videos, reports/whitepapers, etc.), and special events.

USERNAMES AND PASSWORDS

Certain features of the Site may require you to use a username and password.  It is your responsibility to maintain the confidentiality of your username and password and not allow other people to use them.  To help protect against unauthorized or improper use of your account, be sure you log out at the end of each session requiring you to log in.  You accept full responsibility for all activities that occur under your username or password within your account.  You also agree that any use of your access details shall be regarded as if you were the person using such information.  You agree to notify us immediately of any unauthorized or improper use of your username and password or any other breach of security.

We will not disclose your password(s) without your consent unless we deem it necessary to comply with the law or believe in good faith that it is necessary to identify, contact, or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

CONSENT

When you provide us with Confidential Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason (i.e. newsletters, tips, and marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send.  We manage email lists through a list management system and it is possible you may be on more than one list.  Unsubscribing from one of our lists will not necessarily remove you from all lists.

If you have any questions or are experiencing problems unsubscribing, please contact us at info@terriward.com or mail us at: Terri Ward, LLC 20541 SW 103rd Avenue Tualatin OR (U.S.) 97062.

CHILDREN ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We do not knowingly collect or solicit any information from anyone under the age of 13 and the Site is not directed at children under the age of 13.

DISCLOSURE

Although we aim to keep your information confidential, we may disclose your Confidential Information or Other Information if we are required by law to do so or if we believe in good faith that such action is necessary to protect our rights and property or those of our users, to protect the rights and safety of another person, or to investigate or respond to any real or perceived violation of this Privacy Policy, our Terms of Use, our Disclaimer, or any other agreement with us.  Also, if the Site is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell and support our products and services.

IMPORTANT: We do not sell, rent or otherwise disclose your Confidential Information or Other Information to any third parties, including but not limited to advertisers, strategic partners or vendors.  Again, we take your privacy very seriously.

ASSIGNMENT OF RIGHTS

If the Site is merged with another company, or the assets of Terri Ward, LLC are assigned, sold, or transferred, you agree we can transfer your information to the new owners so that they may continue to sell and support our products and services.  Please note that any purchasing party may not use your information in a manner that is materially inconsistent with this Privacy Policy without your prior consent.

DATA RETENTION

If you have an online account with us, you may close your account at any time by visiting the ‘Account Settings’ page for your account.  After you close your account, you will not be able to sign in to the Site or access any of your personal information.  However, you can open a new, separate account at any time or re-active your previous account by following instructions we will give you at the time you close your account.  If you violate our Terms and Conditions, we have the right to deny access by deleting or suspending your account.

If you close your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our Terms and Conditions, take actions we deem necessary to protect the integrity of our Site or our users, or take other actions otherwise permitted by law.  In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

SECURITY AND DATA STORAGE

TerriWard.com uses Hyper Text Transfer Protocol Secure (HTTPS) with Secure Sockets Layer (SSL) encryption – currently SHA-2 and 2048-bit, the strongest on the market.

The Site and shopping cart are hosted at Godaddy.com where your data is stored on a secure server behind a firewall.

Payments for purchases made in our Store are processed via PayPal or Square, allowing you to use your PayPal account, Visa, MasterCard, American Express, or Discover.  These payment gateways encrypt data through the Payment Card Industry Data Security Standard (PCI-DSS) established by the PCI Security Standards Council. You can read their terms of service, privacy policy and PCI Compliance information on the PayPal or Square websites.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. Thus, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store the Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or Terms of Service of TerriWard.com.

Links: When you click on links on our store, they may direct you away from TerriWard.com. We have no responsibility or liability for the content, activities, or privacy practices of any other site, including those linked to or from Terri Ward.com, and encourage you to read their privacy policies.

COOKIES

TerriWard.com utilizes cookies to create a more customized experience for our users and customers. For example, we use a login cookie so members do not have to re-enter their username and password each time they return to the Site. We also use tracking pixels (i.e. Google Analytics) to aid in measuring and tracking where website traffic is coming from and to track the performance of the Site. Finally, we use remarking pixels from Facebook and Google to aid in customized, targeted follow-up advertising.

Disabling cookies in your web browser’s settings may diminish your experience on the Site and some features may not work as intended.  We have no access to or control over any information collected by others whose website or materials may be linked to TerriWard.com.

We may share anonymous traffic data, which cannot personally identify you, with business partners and advertisers on an aggregate basis.

NO RIGHTS OF THIRD PARTIES

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website

DISPUTE RESOLUTION

We ask that you first submit any complaints directly to us at info@terriward.com. You also agree that, in the event any dispute or claim arising out of or relating to your use of the Site or this Privacy Policy, you and Terri Ward, LLC will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Washington County, Oregon with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that to the maximum extent permitted by applicable law, you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any information we have about you, register a complaint, or simply want more information contact info@TerriWard.com or by mail at:

Terri Ward, LLC, 20541 SW 103rd Avenue, Tualatin, OR 97062